How do I obtain free trees for my yard from the city?
The City of Dallas has two annual free tree programs to watch out for.
- Branch Out Dallas provides homeowners a tree for the front, back or side yard https://dallascityhall.com/departments/waterutilities/Pages/branch-out-dallas.aspx
- City of Dallas offers a Parkway Tree Program: the city of Dallas has, in different years, coordinated the allocation of a select species of parkway trees to Greenland Hills homeowners. The schedule to receive and plant is usually in the fall. Email firstname.lastname@example.org inquire for the current year.
Who is responsible for the upkeep of the alley behind my house?
Each resident is responsible for keeping the portion of the alley directly behind their house free of debris, including trash, weeds or growth above 12 inches tall and anything that obstructs the view or passage of a vehicle (namely patrolling police) . Not only does overgrowth promote habitats for wild animals, but overgrowth can provide a hiding spot for criminals. Alleys must have 15 feet of overhead clearance.
Who is responsible for the upkeep of my parkway?
Each resident is responsible for maintaining the “Parkway” or street right-of-way, which is the strip of land between the sidewalk and the street. For most folks this just means including this strip when mowing your grass. If there is groundcover or flowers planted there, they must be weeded and maintained to keep them from being overgrown and free of trash and debris as well. For trees planted on parkways, please recognize clearance requirements: sidewalks must have a height clearance of 8 feet while the street side must have 15 feet of overhead clearance.
Who is responsible for fixing the sidewalk in front or on the side of my house?
A City of Dallas homeowner is responsible for keeping the sidewalk on their property free of obstruction and maintained. The City partners with residents to share the cost 50/50 for existing residential sidewalk removal and replacement. There are a number of contractors that work with the neighborhood and the city to help keep the cost of replacement to a minimum. For more information and how to access the program visit:
Could I be fined for lawn debris in the city street?
The City of Dallas prohibited the discharge of garbage, rubbish and yard waste into the storm drain and storm water system. Homeowners and businesses may be held responsible for violations made by commercial landscapers they employ.
What is Big Bulk Trash Days and when are these days:
The City of Dallas Sanitation Department provides the pick up of Brush and Bulky items once a month. For Greenland Hills it is currently the second full week of the month. Items may be placed out for collection beginning the Thursday before. To obtain the schedule for your residence, request and schedule an oversized pick up, or to find out what is not acceptable for collections visit:
If I need to report a missed garbage collection, pothole, GHNA lamp or street lights out, graffiti, dead animal in the street, fallen tree in the streets or other non-emergency issues, how do I request the City of Dallas to assist or handle?
Dallas 311is the City of Dallas’ customer service support center designed to help residents resolve non-emergency issues around their neighborhood. 311 receives and inputs Service Requests, which are then relayed to the appropriate department for it to get resolved and provide status updates as necessary.
Dial 311 (within the city limits) or 214-670-3111
OurDallas Mobile App: https://dallascityhall.com/services/311/Pages/Mobile-App-FAQs.aspx
Who is my city representative?
Greenland Hills is a neighborhood within the boundaries of District 14. Paul Ridley is our current City Council representative. For contact information, FAQs, district maps and more, go to the Dallas City Council District 14.